FREEQUENTLY ASK QUESTIONS

Got Questions About Motorized Screens or Pergolas

Florida Living Outdoor has the answer. Below is a list of the most commonly asked question by homeowners in Florida Owners when trying to improve their outdoor spaces. Don't find it here in the FAQ. Talk with FLO. Simply fill out the chat widget.

What is your phone number?

Florida Living Outdoors’s phone number is (321)830-5660. Feel free to call anytime.

How do I schedule an appointment?

You can call the office or schedule a free 20-minute phone consultation online or schedule an appointment at the following calendar link https://floridalivingoutdoor.com/enhance-and-extend-outdoor-spaces/

Where is your office located?

Our office is located outside of Oviedo Florida, but we service the East Coast from New Smyrna Beach to Palm Coast and Central Florida from Oviedo to Mt Dora.

How do I get a quote?

You can call the office or schedule a free 20-minute phone consultation online or schedule an appointment at the following calendar link https://floridalivingoutdoor.com/enhance-and-extend-outdoor-spaces/

How long has Florida Living Outdoor been in business?

The owner of Florida Living Outdoors has been in the Outdoor Service industry for over 23 years.  We are good at what we do.

What does Florida Living Outdoor do?

FL Outdoor specializes in protecting and creating smart and usable outdoor spaces that your family can enjoy.

Do you have a showroom?

No. 99.5% of its business is done in a homeowner’s backyard. We have sample demo kits and brochures to create an understanding of the product. If you move forward, we can order a life-like rendering.

Do the screens come in different shades and colors? 

The housing units come in five colors: black, white, gray, bronze, and beige.  The screen mesh color varies.

What is a rendering:

A rendering is a lifelike photo of your home with the desired product applied. They look real. It cool.

Is there a place where I can see motorized screens?

Yes. I’m sure we can talk to one of our clients and see theirs.

What is in an in-home consultation?

We simply need to schedule a time and one of our estimators will come out and meet with you. They will take detailed measurements and find out your wants, needs, and desires.e.

Are all motorized screens the same? 

No. Motorized Screens serve different functions such as bug, solar, or storm protection.

What makes MagnaTrack so special? 

That is easy.  MagnaTrack uses free-floating inner tracks that release and reattach with opposite pull neodymium magnates. Combined with ballistic fiber the screens can stop a 2” x 4” traveling at fast speed.

What are the five basic components of a motorized screen?

The housing unit, track, and weight bar are the same. 

How important is the screen mesh?

The screen mesh can be as simple as something for bugs or maybe you need a solar screen to block damaging UV rays. They even make screen mesh with ballistic fiber that is meant for high wind load zones.

Do I have to be home for the consultation or estimate?

Yes. You need to be there. These products are highly customizable, and we need to know your wants, needs, and desires.

Can I get a price or quote over the phone?

No. These products are highly customizable, and prices may vary depending on your needs, wants, and desires.

How much does motorized screens and pergolas cost?

The MagnaTrack system is highly customizable.  Every project is different, Openings vary and the sub-strip of the unit is being attached.

How big of an opening can the motorized screen fit into?

MagnaTrack motorized screens can span 30’ and up to 20’ in height.

What is your lead time on motorized screens?

Start to finish currently they are 8 – 10 weeks.

Which is better MagnaTrack or Phantom? 

Well, the simple answer is MagnaTrack Motorized screens. Not because I say so, but because MagnaTrack is not a zipper track-based system.  MagnaTrack Possesses free-floating inner tracks held together by rare earth neodymium magnets.  Simply put, it takes 500 Lbs. of pressure to dislodge the screen for the sidetracks. The competitors are only 30 lbs.  Who needs service calls? 

Do you carry hurricane screens?

Yes. We carry the Defender Series by MagnaTrack.

What type of motorized screens do you carry?

We carry the MagnaTrack Motorized screens Manufactured by Progressive Screens. The track system is the same, but the screen is configured to protect against, bugs, UV-Ray, rain, and storms.

Does the Hurricane Defender have a product approval code?

Yes. The Hurricane Defender has a product approval code.  It has the Florida Product Approval #F30798

Are the Motorized Screens Miami Dade approved?

No. But the MagnaTrack Motorized Screen system meets or exceeds Miami Dade and Florida building code requirements for roll-down hurricane screens. Therefore, it can be installed in Miami-Dade.

Do install screen enclosures around pools or patios

No.  We do not build or install screen enclosures around swimming pools.  We specialize in protecting and creating outdoor spaces with a click of a button.

Do you replace screen pool enclosures or blowout screens.

No. We do not.

Do you repair other company’s motorize screens?

Nope.  We are a MagnaTrack Dealer.  We do not carry Phantom, Horizons, or Fintech.   We carry the number one screen in the world.  MagnaTrack.

What type of pergolas do you carry?

We carry and install Azenco-Outdoors pergolas. They are known for the louver roofs and anti-leak system aka R-blade. They also carry R-shades.

Are the Azenco-Outdoor pergolas Miami Dade approved? 

Not Yet, but we are working on it. It looks like June.

What colors do the pergolas come in?

There are three colors to select from such as black, white, and grayish bronze. 

How big are each pergola zone?

A louver roof zone can go 23 feet long by 15 wide. Solid roof pergolas can cover 22 feet by 22 feet.

HERE ARE A FEW THINGS THAT YOU MIGHT BE INTERESTED IN

wo houses with their windows covered by black shutters as a storm brews in the sky above. A palm tree and greenery are visible in the foreground, where identifying motorized screen damage caused by high winds could become necessary.

How to Identify Motorized Screen Damage Caused By Hurricane Halene.

September 29, 20244 min read

Our Hearts Go Out To Those Directly Affected.

Hurricane Helene devastated Florida’s Big Bend region, making landfall as a Category 4 storm with 140 mph winds and a destructive storm surge. The storm caused extensive flooding, destroyed homes, and left millions without power.

Tragically, lives were lost due to the storm’s severity, with several fatalities reported as rescue crews were unable to reach all those in need during the chaos. The aftermath has left communities in shock, and rebuilding efforts are underway as the region recovers from this catastrophic event.​

Five Different Types of Motorized Screen Damage Cause By Hurricane Force Winds.

High winds and storms can cause significant damage to motorized screens, especially if they are left down during such events. These screens are typically only designed to withstand hurricane-force winds if they are specifically built for storm protection, like hurricane-rated screens. Motorized screens left down during high winds are prone to several issues:

Tearing or Rippign of Fabric:

The wind can create extreme pressure on the screen's fabric, especially if the screen lacks a tensioning system. This can cause the fabric to tear or the edges to rip from their tracks. Simply put, The wind can quickly overpower the mesh for standard screens, leading to costly repairs or complete replacements.

If your motorized screens were damaged, contact the manufacturer. Understand that the screen size and mesh within motorized screens are often manufacture-specific. Below are the links to the most popular Manufacture of Motorized Screens:

Progressive Screens:
Fenetex
SunPro
Phantom
Mirage Screens System:
Genius Screens
SunSetter

Now, If you still do not know the manufature, contact Florida Living Outdoor and we do are best to get you pointed in the right direction.

Damage to the Mechanism:

High winds can dislodge or bend the motorized components, leading to jammed or broken mechanisms. Systems that aren't designed for high winds may experience issues with tracks bending, motors burning out, or screen misalignment. Systems like MagnaTrack have magnetic tensioning to reduce these issues, but many other systems do not offer this level of protection.

If your motorized screen is making weird noises, such as grinding within the housing unit or clunking, call a professional and have them inspect the unit. Do not operate.

Debris Impact:

Flying debris in storms can hit the screens, causing punctures or more severe damage to both the screen and its housing. The windborne debris, such as branches, can weaken the structure of the screen, making it unsafe and unusable.

Inspect your unit. Look for apparent damage, such as dents or dings to the tracks or housing. Encsure the bottom weight bar is not bent and still inside the left and right tracks. If you discover damage, call a professional and have them inspect the unit. Do not operate.

Track Misalignment:

Traditional motorized screens that rely on fixed tracks are often pulled off their rails by high wind forces. If the screen remains deployed during a storm, it can become misaligned and require significant repair or realignment afterward.

If you notice the following symptoms, track misalignment has likely occurred: The weight bar travels diagonally, catches, jerks, or jitters as it traverses up and down the side track.

Wind Pressure:

Standard motorized screens are not equipped to handle the direct wind pressure generated during severe storms, which can cause the frame or tracks to warp.

Excessive wind pressure can cause the screens to stretch. Understand that components are replaceable, but it is often cheaper to replace the motorized screens as a whole.

An ounce of prevention is worth a pound of cure. High-end systems, such as those with self-correcting or interlock tracks like MagnaTrack, are built to handle stronger winds by dampening the pressure on the screens, preventing damage.

For homeowners with regular motorized screens, it is crucial to retract them before high winds or storms. Most manufacturers recommend screens are fully retracted before winds reach 20 MPH.

On the other hand, hurricane-rated systems like Fenetex or MagnaTrack screens are specifically designed to withstand hurricane-force winds, offering protection from both wind and debris while maintaining durability even during extreme weather events.

In any case, timely maintenance and ensuring the screens are retracted during storms will help prevent costly damage and prolong the life of your motorized screen system.

Motorized ScreensMotorized Screen DamageDamage Retractable ScreensHurricane HeleneRetractable Screen ManufactureDamage ScreensWhat is wrong with my motorized or retractable screen Types of Screen Damage
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